Shipping FAQs: Out of state orders, don’t pay tax!

Spuddies from all over the country and in Canada come to shop with us in Arizona. If you want to shop from the comfort of your own home, we can help with that too! A sneak peek of a selection of our new arrivals are on our Instagram page. We receive, on average, over 1000 new pieces a week. It’s nearly impossible to show our Spuddies all those unique home furnishings, but you can see an array of the furnishings and home decor we carry on our Instagram.

For those visiting our stores in person, you can shop with ease. And when you’re done finding all your treasures, rest assured that all your unique and one-of-a-kind pieces will lovingly be wrapped up to ship home!

Lois, Potato Barn’s shipping manager, is here to answer some out of state shipping FAQs from our Spuddies:

If I visit and shop in your store, can you ship pieces back home to me?

Yes! Large furniture items are wrapped up and boxed up for shipment. Please call Lois at 480.745.3240 for more details or stop on in and speak with her in person if you happen to be visiting Arizona!

I found some accessories that I love and have to have. Can you ship those?

Smaller items like accessories and decor are too expensive for us to ship. What we recommend is for you to email us a FedEx prepaid slip so that we may pack up your treasures! After purchase, you will coordinate that process with our amazing customer service department.

I live in Canada. Do you ship to Canada?

Yes, we do! We ship to Canada and all over the US.

How much is shipping and tax?

Every order is different for shipping quotes. We want to offer our Spuddies the absolute best shipping quote. Lois weighs each piece and then calculates shipping based on weight of items and zip code they are being sent to. On average, shipping quotes for large furniture starts at around $400. Large furniture items are considered sideboards, tables, sofas, etc. PLUS … a perk that we offer for our out of state shipping Spuddies is TAX EXEMPT on your purchase total. Yes, you read that correctly! You do not have to pay tax on your purchase total. Wahoo! Depending on what unique pieces you purchase, that could be a savings of a few hundred dollars or more!

When you email or call Lois, she will need all of the the below to best assist you:

• photos of the items or ID tag info
• are the items going to a business or residential property?
• if they are going to a Business please provide city and zip code and let us know if one of the below is available at the business address
  • is there a loading dock?
  • lift gate?
  • fork lift?
• if the items are going to a Residential property please provide city and zip code

Lois 480.745.3240 / [email protected]

I’m out of town. How do I shop for your pieces?

Because we sell right off the floor, most of our home furnishings are unique or one-of-a-kind so our inventory changes weekly if not daily. Therefore, to keep up with all the new arrivals, we post them to our Instagram page @potatobarn and you can view what’s currently available as well as pieces we have had in the past and ones that could possibly be ordered again.

If I want to return, what is your return policy?

All of our stores have an all sales final policy. For larger pieces, please measure your space prior to purchasing. If you love the unique and one-of-a-kind pieces we have, and you are out of town, then we welcome you to purchase with us over the phone prior to setting up the out of state shipping process.

For more details on our out-of-state shipping, please call Lois is 480.745.3240